Returns & Exchanges
We want you to be fully satisfied with your Boxbollen experience; if you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process.
Pack Your Items
Place the Boxbollen set and all original accessories back into the original packaging to ensure the product remains protected during transit.
Ship It Back
Print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned equipment, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing